Frequently asked questions
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My office uses a mixture of Macs and PCs, can you provide IT support for us?
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Yes, Crunch IT specialises in Mac support and the integration of Macs and PCs. We also sell Macs, PCs, peripherals and consumables.
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Can you sell me my equipment as well as support?
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Yes, Crunch IT sell Apple Mac, HP, Sony Vaio and a huge number of other products. You can view the list on the products page of this website.
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My office has some in-house IT capabilities, are you able to help us with higher-level IT support?
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Yes, Crunch IT can provide all levels of IT support and can work with your existing IT support crew on complicated issues or projects.
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Our Macs are currently looked after by our PC technician. Is there any advantage to having you look after our Macs?
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Yes, Crunch IT specialises in Mac support and the integration of Macs and PCs. We're familiar with Mac-specific issues that PC technicians could take hours to resolve. We also sell Macs, PCs, peripherals and consumables.
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Can you provide ad-hoc support for my small business?
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Yes, Crunch IT can provide support on an as-needed basis. We also offer a discounted rate if you purchase support time in prepaid blocks.
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Can you provide structured support for my business?
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Yes, Crunch IT is able to tailor a support agreement for your company that allows for regular visits and maintenance. We prefer to work this way as we're able to provide proactive support (preventing issues through regular maintenance) rather than reactive support (a break/fix approach). You get less downtime and a set monthly support price.
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Why are Mac's more expensive than PC's??
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Although arguable we would contend that this is a myth. Whilst the initial cost of a Mac can be higher than a PC, although not always, the Total Cost of Ownership (TCO) of the Mac is lower than the PC across the life of both products. Check this article which outlines the case further.
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Don't I know you from somewhere?
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No, get away from me, you freak.
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